Remove Harmful Reviews, Protect Your Reputation, and Restore Customer Trust with Our Confidential, Results-Driven Review Removal Solutions.
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Welcome to Reputance. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Reputance provides online reputation management services, including assistance with the removal of defamatory, false, misleading, or policy-violating reviews and online content from third-party platforms.
Our services involve reviewing submitted content, analyzing platform policies, preparing removal requests, and assisting clients throughout the removal process.
We do not guarantee that every review or piece of content will be removed, as final decisions are made by the respective platforms.
By using our services, you confirm that:
• You are authorized to request removal of the content submitted to us.
• The information you provide is accurate and complete.
• You will not submit requests involving false claims, fraudulent information, or unauthorized removal requests.
Our process generally includes:
Processing times may vary depending on the platform, complexity of the case, and response times from third-party providers.
Reputance operates under a “No Results, No Payment” policy for eligible review removal services.
This means:
• You are only charged after a successful removal.
• Payment is not required if the submitted review is not removed.
This policy applies only to eligible removal requests and does not apply to additional services, consultation fees, or other agreed-upon services unless otherwise stated.
While we use professional strategies and follow platform guidelines, we cannot guarantee that every review or content removal request will be successful.
Final decisions regarding removal are controlled by third-party platforms, including Google, Trustpilot, Glassdoor, Reddit, Indeed, and other websites.
Clients agree to:
• Provide accurate information and documentation.
• Provide access to relevant information needed to evaluate removal requests.
• Respond promptly when additional information is required.
• Use our services only for legitimate purposes.
Clients are responsible for ensuring submitted requests comply with applicable laws and platform rules.
We respect client confidentiality and take reasonable measures to protect your information.
We will not publicly disclose your identity, company details, or case information unless:
• You provide permission to do so.
• Disclosure is required by law.
Our services involve third-party platforms that are not owned or controlled by Reputance.
We are not responsible for:
• Changes to third-party platform policies.
• Platform decisions regarding removal requests.
• Service interruptions or availability of third-party websites.
Any applicable fees will be communicated before services begin.
By purchasing our services, you agree to provide accurate payment information and complete payment obligations according to the agreed terms.
Reputance is not responsible for:
• Losses resulting from online reviews or content.
• Decisions made by third-party platforms.
• Business outcomes resulting from removed or retained content.
Our liability is limited to the amount paid for the specific service provided.
You may not use our services to:
• Submit fraudulent removal requests.
• Remove legitimate reviews simply because they are negative.
• Misrepresent facts or provide false information.
• Violate applicable laws or regulations.
Reputance reserves the right to update these Terms at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of our services after changes are posted indicates acceptance of the updated Terms.
If you have any questions regarding these Terms of Service, please contact us:
Reputance
Email: abdul@reputance.com
These Terms of Service are provided for general informational purposes and should be reviewed by a qualified legal professional before use.
